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CANCELLATION POLICY
Cancellations or appointment changes made at least one business day in advance allow us the opportunity to accommodate other guests in the cancelled appointment space.
Cancellations made with less than 24 hours' notice will be subject to a charge of 50% of the service fee.
No-show reservations are subject to a cancellation fee of 100% of the service appointment.
We appreciate your understanding the need for this policy, especially during the current climate with our continued limitations on capacity and booking.
Cancellations or appointment changes made at least one business day in advance allow us the opportunity to accommodate other guests in the cancelled appointment space.
Cancellations made with less than 24 hours' notice will be subject to a charge of 50% of the service fee.
No-show reservations are subject to a cancellation fee of 100% of the service appointment.
We appreciate your understanding the need for this policy, especially during the current climate with our continued limitations on capacity and booking.
As of July 1, 2020, we will be partnering with Premium Parking to offer
pre-paid validations for our clients!
Premium Parking Lot P2701
60 Madison Ave, Memphis, TN 38103
pre-paid validations for our clients!
Premium Parking Lot P2701
60 Madison Ave, Memphis, TN 38103
The entrance to the lot is on Front Street
Directions traveling west on Madison Avenue:
Directions traveling west on Madison Avenue:
- Right at the light at Madison and Front Street.
- The first opening on the right will be into the Premium Parking Garage.
- Park on level 2.
- PLEASE make sure you bring your license plate number into the salon with you so that we are able to enter it for parking validation payment
- Do not pay for parking.
- PLEASE make sure you tell the front desk that you have parked in the garage upon arriving for your appointment so that we can validate your tags ASAP
- There is an elevator in the South West corner of the garage which will take you directly to the exit onto Madison Avenue
- Exit the garage and turn left, ½ block East on Madison you will see Walgreen’s.
- Immediately to the left of Walgreens is the Dr. D. T. Porter building, our entrance is up the small flight of stairs with the brass handrail.
- There is currently scaffolding over our entrance due to our historic building restoration.
